Privacy Policy

ِAvostrata WLL Company “a limited liability company” shall be obligated to protecting the privacy of the data entered by its subscribed members and visitors (you) in its website and undertakes to provide online shopping and booking promotional offers for its subscribed members and visitors through their use of any electronic device or Internet browser that transmits them to its website. Accordingly, if you want to benefit from the services provided on our site, either you have to submit your request as a visitor to the site or create a personal account for you, and in both cases we will need you to fill in some personal data that will help us complete your request and serve you professionally. We will show through this document how your sensitive personal data and information will be used, so please read the following privacy policy document, and accordingly, your use of our site and request for products, services and offers from the same makes you acknowledgment and consent to collect, use, transfer, process and control of your personal information as described in this document.

Clause (1): Definitions:

Data Controller: means our website www.karazcare.com which is the entity responsible for determining the time, reason and method of processing personal data and setting policies in line with Law No. (30) of 2018 regarding the protection of personal data applicable in the Kingdom of Bahrain.

Personal Data: Any information in any form that belongs to an identified individual, or who is directly or indirectly able to be known, in particular through its personal identity number or one or more of its formal, physiological, mental, cultural, economic or social identity characteristics.

Sensitive Personal Data: Any personal information that directly or indirectly discloses an individual’s racial or ethnic origin, political or philosophical opinions, religious beliefs, trade union affiliation, criminal record, or other data relating to its health or sexual status.

Processing: Any operation or set of operations performed on personal data by automated or non-automated means, including collecting, recording, organizing, categorizing, storing, altering, modifying, restoring, using or disclosing such data, through transmission, publish, transmit, make available to third parties, merge, obscure, erase or destroy.

Data subject: the individual or person who is the subject matter of the data.

Clause (2): What is the privacy policy:

The purpose of the privacy policy is to provide you with information about how your personal data is collected and processed through your use or registration as a member of our website. Whereas, online shopping needs to disclose some sensitive and non- sensitive personal data so that we can complete your orders, deliver or reserve them for you and serve you in a manner proper with our standards. The privacy policy of our site remains under review and we reserve the right to change this policy from time to time. If our privacy policy is changed, these changes will be published on our website, if necessary, we will inform you of the same by text message, e-mail, or when logging in to the site.

The latest version of the privacy policy of our website is on 3/October /2021 AD.

It is important that your personal data that you enter when subscribing to our site is accurate and updated so that we can provide you with our services with high quality and professionalism. Therefore, if you renew your personal information, you should amend the same also in your personal profile on our website.

The site may from time to time contain links between the site itself and a third party, including but not limited to: websites of our partner networks, advertisers and affiliates.

Noting that we do not bear any responsibility regarding the other policies of other “third party” websites, their policies are different from our policies, so please read any other website’s policy before requesting a service.

Clause (3): Personal data collected:

Identity data: includes names, username, date of birth, address,
Contact data: e-mail address, contact address, home address and delivery address if they are different from your address when ordering.
Financial data: bank account and payment card
Transaction details: includes payments information, previous services, previous orders, reservation dates details and future
Technical data: Internet protocol address, login data, browser type and version, operating system, platform and other technologies used by participating members and visitors to access our website.
Usage data: information about how you use the website or services.

When you visit our site, we may process statistical data, which may be derived from your personal data, but does not directly or indirectly reveal your identity, such as address and date of birth.

We use cookies to distinguish you from other members in order to provide our services with the highest possible quality.

Clause (4): Using your personal data:

In case you provide us with your specific personal data in accordance with the third clause of this document, you will be able to access the application and the parts described in the services and products displayed on the website.

Whereas, we need your personal data in order to be able to conclude contracts with you to implement your requests and services requested by you through our website and to enable us to manage our business in order to provide you with the best marketing and commercial services.

The processing of your personal data is as described below:

Registering you as a member or as a
Processing your requests and reservations through our
Communicating with you regarding these requests, services or link you with the service provider within our application in case of any problem with your requests through our website
Managing
Providing offers and
Notifying you of changes to our
Using data analysis to improve the application or website.
Making suggestions about services that interest
Processing your sensitive personal data in specific cases: In case that we carry out our obligation as data controllers, in case of protecting you, if it is necessary to exercise our legal right in lawsuits procedures in courts, police stations, public prosecution or

In case registering you as a member of our site or visiting and ordering through the same, you agree to our use of your personal data to inform you of our other products and services that may interesting you, and allow us to market through your contact data.

You also agree to use your data with third parties to inform you by phone or e-mail about goods and services that may interesting you.

We may need to use your personal data for research or statistical purposes, and we will retain your personal data to fulfill the purposes for which we collected.

Clause (5): Disclosing your personal data information:

Your personal data that are registered by you through our website will be transferred and stored on our servers. Your personal data will not be sold to any other party. Your data will not be shared with other parties, however, the third parties contracted with us may process or view your personal data, for example, but not limited to:

Bankers, auditors, insurance companies, lawyers and other regulators, clinics or cosmetics centers that have online stores on our website, third-party service providers, for example those who provide technical services such as hosting a web server, and those who deliver your requests to you.

Accordingly, by sending your data to us, you agree to share the data with third parties as required by the circumstances.

You acknowledge that you know that in case of merging or entering into a partnership between us and a third party, we will transfer your data to our partners or our new company. We ensure the protection of your personal data by claiming all third parties and companies we deal with to follow the same rules that we follow when processing your personal data.

Some of the third parties we deal with may be located outside the Kingdom of Bahrain, so we may transfer your personal data outside the Kingdom of Bahrain for the purpose of providing services and products to you in professional ways.

Clause (6): Data security:

We store your personal data on our secure servers and we will encrypt your payment transactions made through our website by using encryption technology, when giving you the password to enter our site. Moreover, you are responsible for maintaining your password, so do not share your password with any other party.

We ensure that your personal data is protected by using strict security features to prevent attempts to lose, use or access your personal data from third parties as much as possible.

In case your account is suspected of being hacked, you and any competent government agency will be notified in this regard, if necessary, to preserve your information.

You shall be entitled, in case that certain circumstances exist, to request the correction of your personal data in case that your data is incorrect or inaccurate. You shall be entitled to erase your personal data or withdraw consent to the processing of your personal data through our site at any time. Whereas, you are aware that if you withdraw or erase the data, you will not be able to benefit from the services we provide through our website.

Clause (7): Prohibited uses:

As a member or visitor, you shall not be entitled to use your right to enter and order through our website in the following ways:

Violating the laws in force in the Kingdom of Bahrain or international laws.
Fraudulent methods with illegal purposes such as fraud, deception and
Causing harm to
Sending, uploading or using any material that is not compatible with our
Sending undesirable advertising materials on our website.
Transferring or uploading materials containing viruses, electronic bombs, spyware or advertising programs through our
Failing to use, copy or resell any of the products or services in contravention of our site policy.
Disabling one of the services offered on our
Offending comments on an electronic store or our site, whether on our site or on a social media, or through local newspapers, media channels, radio or text
You shall not be entitled to resell your orders that you received from our site for the purpose of trade and profit.
You shall not be entitled to reserve promotional offers and reserve them to third parties for the purpose of trade and profit.
Failing to disable any of the services, networks or programs used to provide our

Clause (8): Interactive services:

We shall be entitled to provide interactive services from time to time, including but not limited to the feature of requesting assistance via our e-mail order@karazcare.com in order to receive complaints and suggestions from members and visitors.

Use of any Interactive Services by minors shall be subject to parent or guardian consent. The parents or guardians should monitor their children for their safety.

Clause (9): Intellectual Property Rights:

We are the licensee of all intellectual property rights in relation to our website, design, content, view and idea and the provided services. These rights are protected by the Kingdom of Bahrain in accordance with the laws of intellectual property rights protection.

Clause (10): Termination:

In case that you violate any of the clauses of the document and our usage policy, we shall be entitled to take the necessary measures. We shall be entitled to block you from our site according to your misuse of the website. In addition, we shall be entitled to recourse to the competent authorities to take the necessary legal measures against you.

Clause (11): The Law applicable in case of dispute:

This document shall be, in case of any dispute, subject to the laws applicable in the Kingdom of Bahrain. The Bahraini judiciary shall have the jurisdiction in adjudicating these disputes.

For inquiries and suggestions, please contact us via our email address order@karazcare.com

Clause (1): Definitions:

Data Controller: means our website www.karazcare.com which is the entity responsible for determining the time, reason and method of processing personal data and setting policies in line with Law No. (30) of 2018 regarding the protection of personal data applicable in the Kingdom of Bahrain.

Personal Data: Any information in any form that belongs to an identified individual, or who is directly or indirectly able to be known, in particular through its personal identity number or one or more of its formal, physiological, mental, cultural, economic or social identity characteristics.

Sensitive Personal Data: Any personal information that directly or indirectly discloses an individual’s racial or ethnic origin, political or philosophical opinions, religious beliefs, trade union affiliation, criminal record, or other data relating to its health or sexual status.

Data subject: the individual or person who is the subject matter of the data.

Clause (2): What is the privacy policy:

The latest version of the privacy policy of our website is on 3/October /2021 AD.

The site may from time to time contain links between the site itself and a third party, including but not limited to: websites of our partner networks, advertisers and affiliates.

Noting that we do not bear any responsibility regarding the other policies of other “third party” websites, their policies are different from our policies, so please read any other website’s policy before requesting a service.

Clause (3): Personal data collected:

Identity data: includes names, username, date of birth, address,

Contact data: e-mail address, contact address, home address and delivery address if they are different from your address when ordering.

Financial data: bank account and payment card

Transaction details: includes payments information, previous services, previous orders, reservation dates details and future

Technical data: Internet protocol address, login data, browser type and version, operating system, platform and other technologies used by participating members and visitors to access our website.

Usage data: information about how you use the website or services.

When you visit our site, we may process statistical data, which may be derived from your personal data, but does not directly or indirectly reveal your identity, such as address and date of birth.

We use cookies to distinguish you from other members in order to provide our services with the highest possible quality.

Clause (4): Using your personal data:

In case you provide us with your specific personal data in accordance with the third clause of this document, you will be able to access the application and the parts described in the services and products displayed on the website.

Whereas, we need your personal data in order to be able to conclude contracts with you to implement your requests and services requested by you through our website and to enable us to manage our business in order to provide you with the best marketing and commercial services.

The processing of your personal data is as described below:

Registering you as a member or as a

Processing your requests and reservations through our

Communicating with you regarding these requests, services or link you with the service provider within our application in case of any problem with your requests through our website

Managing

Providing offers and

Notifying you of changes to our

Using data analysis to improve the application or website.

Making suggestions about services that interest

Processing your sensitive personal data in specific cases: In case that we carry out our obligation as data controllers, in case of protecting you, if it is necessary to exercise our legal right in lawsuits procedures in courts, police stations, public prosecution or

In case registering you as a member of our site or visiting and ordering through the same, you agree to our use of your personal data to inform you of our other products and services that may interesting you, and allow us to market through your contact data.

You also agree to use your data with third parties to inform you by phone or e-mail about goods and services that may interesting you.

We may need to use your personal data for research or statistical purposes, and we will retain your personal data to fulfill the purposes for which we collected.

Clause (5): Disclosing your personal data information:

Bankers, auditors, insurance companies, lawyers and other regulators, clinics or cosmetics centers that have online stores on our website, third-party service providers, for example those who provide technical services such as hosting a web server, and those who deliver your requests to you.

Accordingly, by sending your data to us, you agree to share the data with third parties as required by the circumstances.

Some of the third parties we deal with may be located outside the Kingdom of Bahrain, so we may transfer your personal data outside the Kingdom of Bahrain for the purpose of providing services and products to you in professional ways.

Clause (6): Data security:

We ensure that your personal data is protected by using strict security features to prevent attempts to lose, use or access your personal data from third parties as much as possible.

In case your account is suspected of being hacked, you and any competent government agency will be notified in this regard, if necessary, to preserve your information.

Clause (7): Prohibited uses:

As a member or visitor, you shall not be entitled to use your right to enter and order through our website in the following ways:

Violating the laws in force in the Kingdom of Bahrain or international laws.

Fraudulent methods with illegal purposes such as fraud, deception and

Causing harm to

Sending, uploading or using any material that is not compatible with our

Sending undesirable advertising materials on our website.

Transferring or uploading materials containing viruses, electronic bombs, spyware or advertising programs through our

Failing to use, copy or resell any of the products or services in contravention of our site policy.

Disabling one of the services offered on our

Offending comments on an electronic store or our site, whether on our site or on a social media, or through local newspapers, media channels, radio or text

You shall not be entitled to resell your orders that you received from our site for the purpose of trade and profit.

You shall not be entitled to reserve promotional offers and reserve them to third parties for the purpose of trade and profit.

Failing to disable any of the services, networks or programs used to provide our

Clause (8): Interactive services:

We shall be entitled to provide interactive services from time to time, including but not limited to the feature of requesting assistance via our e-mail order@karazcare.com in order to receive complaints and suggestions from members and visitors.

Use of any Interactive Services by minors shall be subject to parent or guardian consent. The parents or guardians should monitor their children for their safety.

Clause (9): Intellectual Property Rights:

We are the licensee of all intellectual property rights in relation to our website, design, content, view and idea and the provided services. These rights are protected by the Kingdom of Bahrain in accordance with the laws of intellectual property rights protection.

Clause (10): Termination:

Clause (11): The Law applicable in case of dispute:

This document shall be, in case of any dispute, subject to the laws applicable in the Kingdom of Bahrain. The Bahraini judiciary shall have the jurisdiction in adjudicating these disputes.

For inquiries and suggestions, please contact us via our email address order@karazcare.com

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